Privacy Policy

1. Introduction and Scope

This Privacy Policy ("Policy") describes how f7777 ("f7777," "we," "us," or "our") collects, uses, discloses, and safeguards the personal information of individuals ("you" or "User") who access or use the f7777 website, mobile platform, games, and all related services (collectively, the "Platform").

f7777 is committed to protecting your privacy and handling your personal data with transparency, integrity, and in full compliance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as applicable regulations issued by the National Privacy Commission (NPC) of the Philippines.

This Policy applies to all personal data collected through the Platform, whether provided directly by you, collected automatically through your use of the Platform, or obtained from third-party sources. It does not apply to third-party websites or services that may be linked from the Platform.

2. Information We Collect

f7777 collects personal information that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of information we collect include:

2.1 Information You Provide Directly

• Registration Data: Full legal name, date of birth, gender, nationality, Philippine mobile number, email address, and username.
• Identity Verification (KYC) Documents: Government-issued photo ID (e.g., Philippine passport, driver's license, SSS/GSIS ID, PhilSys National ID), proof of address, and proof of payment method, as required for account verification and AML compliance.
• Financial Information: GCash account details, PayMaya account details, bank account information (BPI, BDO, Metrobank), and card details (Visa, Mastercard) used for deposits and withdrawals. Full card numbers are not stored by f7777 — payment processing is handled by certified third-party payment processors.
• Communications: Messages, inquiries, and feedback you send to our customer support team via chat, email, or other channels.
• Responsible Gaming Information: Self-exclusion requests, deposit limit settings, and other responsible gaming preferences you configure.

2.2 Information Collected Automatically

• Device and Technical Data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
• Usage Data: Pages visited, games played, session duration, betting history, transaction history, and clickstream data.
• Location Data: General geographic location derived from your IP address, used to verify eligibility and comply with jurisdictional restrictions.
• Cookies and Similar Technologies: As described in Section 7 of this Policy.

2.3 Information from Third Parties

• Identity verification data from KYC service providers.
• Fraud detection and AML screening data from compliance service providers.
• Payment confirmation data from payment processors (GCash, PayMaya, banks, and card networks).

3. How We Use Your Information

f7777 uses your personal information for the following purposes:

• Account Management: To create, maintain, and manage your f7777 account, including verifying your identity and eligibility to use the Platform.
• Service Delivery: To provide you with access to games, process deposits and withdrawals, and deliver the full range of f7777 services.
• Legal and Regulatory Compliance: To comply with applicable Philippine laws, including the Data Privacy Act of 2012, AML regulations, and PAGCOR licensing requirements.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct on the Platform.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling and to enforce responsible gaming tools such as deposit limits and self-exclusion.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the functionality, performance, and user experience of the Platform.
• Marketing Communications: To send you promotional offers, bonuses, and news about f7777, where you have opted in to receive such communications. You may opt out at any time.
• Legal Claims: To establish, exercise, or defend legal claims in connection with your use of the Platform.

4. Legal Basis for Processing

f7777 processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:

• Consent: Where you have given your explicit consent to the processing of your personal data, such as for marketing communications.
• Contractual Necessity: Where processing is necessary to perform our contract with you, including providing access to the Platform and processing transactions.
• Legal Obligation: Where processing is required to comply with applicable laws and regulations, including AML obligations and PAGCOR requirements.
• Legitimate Interests: Where processing is necessary for our legitimate business interests, such as fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights and interests.

5. Sharing of Personal Information

f7777 does not sell, rent, or trade your personal information to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard, for the purpose of processing deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and AML screening service providers engaged to verify your identity and comply with regulatory requirements.
• Technology and Infrastructure Providers: Cloud hosting, data storage, and cybersecurity service providers who process data on our behalf under strict data processing agreements.
• Game Software Providers: Third-party game developers and live casino operators whose games are available on the f7777 Platform, to the extent necessary to deliver their services.
• Regulatory and Law Enforcement Authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government authorities, where required by law or regulatory obligation.
• Professional Advisors: Legal counsel, auditors, and other professional advisors, subject to confidentiality obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of f7777's assets, your personal data may be transferred to the acquiring entity, subject to equivalent data protection commitments.

6. Data Retention

f7777 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

Specifically:

• Account data and transaction records are retained for a minimum of five (5) years following account closure, as required by Philippine AML regulations.
• KYC and identity verification documents are retained for a minimum of five (5) years after the end of the business relationship.
• Marketing preferences and communication records are retained until you withdraw your consent or request deletion.
• Technical and usage data may be retained in anonymized or aggregated form for analytical purposes indefinitely.

When your personal data is no longer required, f7777 will securely delete or anonymize it in accordance with our data retention and disposal procedures.

7. Cookies and Tracking Technologies

f7777 uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how the Platform is used.

We use the following types of cookies:

• Strictly Necessary Cookies: Essential for the Platform to function correctly, including session management and security. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings and display options to personalize your experience.
• Analytics Cookies: Help us understand how players use the Platform so we can improve performance and content. Data collected is aggregated and anonymized.
• Marketing Cookies: Used to deliver relevant promotional content to you, where you have consented to receive marketing communications.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Platform.

8. Security of Your Information

f7777 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the f7777 Platform;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Multi-factor authentication (MFA) options for account access;
• Regular security audits, vulnerability assessments, and penetration testing;
• Strict access controls limiting employee access to personal data on a need-to-know basis;
• Incident response procedures for detecting and responding to data security breaches.

While f7777 takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately of any suspected unauthorized access to your account.

9. Your Rights as a Data Subject

Under the Data Privacy Act of 2012 and applicable NPC regulations, you have the following rights with respect to your personal data held by f7777:

• Right to be Informed: The right to be informed of how your personal data is being collected and processed, as set out in this Policy.
• Right of Access: The right to request a copy of the personal data f7777 holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data, subject to our legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data protection rights have been violated.

To exercise any of the above rights, please contact our Data Protection Officer at the contact details provided in Section 13 of this Policy. We will respond to your request within the timeframes required by applicable law.

10. Children's Privacy

The f7777 Platform is strictly intended for individuals who are at least twenty-one (21) years of age, in accordance with Philippine gaming regulations. f7777 does not knowingly collect personal data from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from a person under 21, we will take immediate steps to delete such data and close the associated account. If you believe that a minor has registered on the Platform, please contact us immediately at the details provided in Section 13.

11. Third-Party Links and Services

The f7777 Platform may contain links to third-party websites or integrate third-party services such as payment processors and game software providers. This Privacy Policy applies solely to the f7777 Platform and does not cover the privacy practices of any third parties. f7777 is not responsible for the privacy policies or data handling practices of third-party websites or services. We encourage you to review the privacy policies of any third-party services you access through or in connection with the Platform.

12. Changes to This Privacy Policy

f7777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or regulatory requirements. Material changes will be communicated to registered players via email or a prominent notice on the Platform prior to the changes taking effect. The date of the most recent revision is indicated at the top of this Policy. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact the f7777 Data Protection Officer:

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week
• Language: English and Filipino (Tagalog)

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data protection rights have not been adequately addressed by f7777.

This Privacy Policy was last updated in May 2026 and supersedes all previous versions.